Resource Handbook for NICU Families

Department of Social Service: Patient and Family Information

Your baby is in the Neonatal Intensive Care Unit (NICU). This can be a challenging time for families. This handout is to help answer questions parents ask right away. Please ask to meet with your NICU social worker for more information and help. Thank you! (Please note: some financial programs are for Iowa residents only.)

University of Iowa Stead Family Children’s Hospital toll free number: 888-573-5437

Guide:

• NICU Resources
• Housing
• Parking
• Birth Certificate, Last Name Change, Paternity Affidavit
• Financial programs: SSI, Medicaid, and other programs
• WIC       
• If you have private insurance
• If you have Medicaid (Title XIX)
• Dining & Transportation

For more information about the following topics, please see the brochure display underneath the stairway in the NICU Family Waiting Room or the NICU unit desks.

• Spiritual Care
• Parking Options
• Vending Machine Locations
• Guest Services
• Concierge Services
• Office of the Patient Experience
• Patient and Visitor Center Activities
• Volunteer Services
• Where to Eat
• Finding Your Way Around UI Hospitals & Clinics
• Rossi Guest House and Ronald McDonald House
• Hotel / Motel Guide
• Discover UI Hospitals & Clinics

We hope this has been helpful! Please contact us with any questions.

Thank you,
The NICU Social Workers

*This Handbook is a “guide” and may not include program changes
 (Rev 9/3/2015)