Meet the Help Team!

NICU Social Workers

NICU social workers provide many services such as information and emotional support, and discharge or transfer planning. Ask your nurse to contact us.

NICU Parent Group

The NICU Parent Group provides activities, education, and a time to meet other NICU families. The group meets from 1 to 2 p.m. on Tuesdays in the Edward Bell Conference Room (outside the main NICU door). For weekly topics, see flyers posted on unit.  Please come and take some time for yourself for some fun and relaxation!

NICU Breastfeeding Peer-Support Group

Learn more about breastfeeding and meet other NICU moms who are breastfeeding. The group meets Thursdays 1-2 p.m.  in the Edward Bell Conference Room (outside main NICU door). A lactation consultant/NICU staff nurse is available at every group meeting.

Lactation Consultant

For questions about breastfeeding or pumping, please ask your baby’s nurse to contact a lactation consultant.

NICU Parent Class: Infant CPR and Car Seat Instructions

The group meets at 3:15 p.m. on Wednesdays in the Edward Bell Conference Room (outside the main NICU door).

Continuity of Care (COC) Program

COC nurses help with complex discharge planning. They also offer CPR classes.

Rehabilitation Therapy

Services in the NICU include child life, music therapy, occupational therapy, physical therapy, and speech-language services. These services help promote child development.  

High Risk Infant Follow-Up

This program follows growth and development after discharge.

Hospital Services

Concierge Services

8 a.m. to 5 p.m. weekdays at the Main Entrance Lobby. Call 319-356-1900.

Office of the Patient Experience

If you have questions about the hospital or concerns about your care, call 319-356-1802.


To offer prayer, support, baptisms, and worship services. Call 319-356-2523 or ask your nurse or unit clerk to page the chaplain. A chaplain is on call for after-hour emergencies.


If you do not speak English (or if English is not your first language), or if you have a hearing impairment, call 319-356-1967